Effective May 24, 2018
Our partner to improve your experience
Location of the service provider: Ireland
Device information: Birdee sent information about the device and applications the Clients use to access Birdee, such as their IP address, their operating system, their browser ID, and other information about their system and connection.
Product usage data: Birdee sent usage data about the Clients whenever they interact with Birdee, which may include the dates and times they access Birdee and their browsing activities, such as what portions of Birdee are used.
Purpose: This allows Birdee to heat map the parts of the website that are the most used to improve client’s experience and design.
Our partner to send you our emails
Location of the service provider: USA
Personal Information: Email, First Name, Client agreement, Expected deposit, Executed deposit, Executed withdraw
Device information: The service provider collects information about the device and applications the Clients use to access emails sent through its services, such as their IP address, their operating system, their browser ID, and other information about their system and connection.
Product usage data: The Service Provider collects usage data about the Clients whenever they interact with emails sent through its services, which may include dates and times the Clients access emails and their browsing activities (such as what pages are viewed). The service provider also collects information regarding the performance of its Services, including metrics related to the deliverability of emails and other electronic communications Birdee sends through its Services.
Purpose: The service provider is used to facilitate email communication between Birdee and its Clients.
Our partner to allow you to electronically sign your contracts
Location of the service provider: Ireland
Personal Information: Email, Mobile Number
Device information: The Service Provider collects information about the device our clients use.
Product usage data: The Service Provider keeps a record of the Clients’ log-ins (when a SMS code is sent) as well as the information to monitor for unusual or suspicious activity in the Clients log-ins.
Purpose: The Service Provider is involved in the facilitation of electronic signature via email or SMS and the monitoring of suspicious activity.
Another partner to improve your experience
Location of the service provider: USA
Device information: Birdee sent information about the device and applications our clients use to access Birdee, such as their IP address, their operating system, their browser ID, and other information about their system and connection.
Product usage data: Birdee sent usage data about our clients whenever they interact with Birdee, which may include the dates and times they access Birdee and their browsing activities, such as what portions of Birdee are used.
No data enabling the identification of the Client (name, surname, address) is sent.
Purpose: The purpose is to improve the Client experience with Birdee.
A final partner to improve your experience when you are using our mobile apps
Location of the service provider: USA
Device information: Birdee sent information about the type of device and operating system our client use.
Product usage data: Birdee sent mobile analytics to better understand how the Clients use Birdee. Birdee may send information about how often the Clients use the application and other performance data.
No data enabling the identification of the Client (name, surname, address) is sent.
Log data: Birdee uses the Service Provider’s tool to keep log that record data each time a device accesses our servers and those log contain data about the nature of potential errors, including originating IP addresses.
Purpose: The purpose is to improve the Client experience with Birdee when using a mobile phone.
Our partner to improve our relationship with you (by chat for instance)
Location of the service provider: USA
Personal data: email, name, age, gender, answer to financial situation questionnaire
Investment data: number of portfolios (real and virtual), invested amounts (real and virtual)
Device information: device and browser used during connection, browser language
Product usage data: number of connections, first connection, last connection
Purpose: This service provider hosts the CRM tool used by Birdee to manage its client database and relationships with its Clients.
Our partners to comply with our Anti-Money Laundering obligations
Location of the service provider: France and Luxembourg
Personal data: name, surname, birthday
Product usage data: check of black lists
Purpose: the use of this Service Provider enables Birdee to comply with its AML-FT obligations. It enables Birdee to check that the Client is not on a terrorist list and/or whether the Client is a PEP (Politically Exposed Person).
Last but not least, our holding company to provide and deliver state-of-the art software to you
Location of the service provider: Belgium
Personal Data: all personal data
Purpose: The Service Provider is in charge of the development, maintenance, upgrade and test of the IT tools used by Birdee to provide its Services to the Clients.