Vous rêvez...
…de participer à la création d’un nouvel environnement financier qui serait plus simple et plus transparent pour tout le monde ? Une équipe très motivée vous attend chez Birdee. Ensemble, nous bousculerons les règles établies
Vous êtes passionné(e)...
…par l’innovation. Nous aussi ! Nous travaillons constamment à l’optimisation de nos solutions d’épargne et nous explorons en permanence toutes les pistes pour améliorer le service que nous rendons à nos clients
Vous préférez...
…travailler sans tailleur ni cravate, écouter de la musique ou boire une bonne bière belge (les deux, peut-être) après une longue journée. Aucun problème. Nous vous demandons juste d’être rigoureux dans ce que vous faites et d’avoir l’envie de partager votre expertise
Vous souhaitez...
…évoluer dans un contexte professionnel motivant ? Une start-up implique de nouvelles responsabilités ! Nous sommes au début de notre croissance, chacun a donc un rôle crucial à jouer. Vous aurez très vite l’occasion de faire valoir toute l’étendue de vos talents
JETEZ UN COUP D'ŒIL À NOS OFFRES D'EMPLOI
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Operation Officer F/MOUR COMPANY Birdee provides a 100% digital investment management solution directly to retail consumers (direct B2C) or through 3rd partnerships (indirect B2C) on a Web platform and on mobile devices. Through a user-friendly interface, each investor can select one or more portfolios that match their profile. They can also get a regular follow-up of the evolution of their investments. Birdee offers an online savings management solution for the general public. With Birdee, you can invest your money with just a few mouse clicks, without needing to have a large sum of money or any financial knowledge. Birdee is a robo-advisor developed by Gambit Financial Solutions, a fintech company that provides investment advisory solutions and risk management tools for financial institutions in France, Belgium, Luxembourg, and Switzerland. A majority stake in Gambit has been taken by BNP Paribas Asset Management in December 2017. Today, Gambit Group employs more than hundred people and continues to expand internationally.
For further information, please visit www.birdee.co.
As part of its development, Birdee is currently seeking a Junior Operations Officer – Client Relationship Officer
YOUR MAIN RESPONSIBILITIES- Responsible for the day-to-day management of client queries and cash transactions received from our clients
- Verify client instructions
- Monitoring cash transactions of customers
- Follow-up of orders
- Follow-up of the operations carried out by the custodian bank
- Custodian and insurance companies relationships management
- Provide support to all other business units
- Provide excellent customer service in order to build and maintain strong relationship with customers
- Conduct regular operational reviews
- Deliver relevant reporting to the Compliance and Executive committees and other analysis as required
- Comply with internal procedures, industry rules and regulations
- Bachelor’s or Master’s degree in business, finance or equivalent skills
- 1-3 year’s experience within the finance or banking sector
- Understanding of Luxembourg regulations
- Excellent written and oral French and English language skills
- Dutch is a plus
- Any other foreign language would be an advantage
- Insurance knowledge is a plus
- Customer/Client Focus
- Ability to work within a team environment
- Effective analytical skills
- Good planning and organizational skills
- Effective problem-solving skills